Privacy Policy

Last updated: February 25, 2026

This Privacy Policy explains how Giordano Egypt (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

• Overview
• Information We Collect
• How We Use Information
• Sharing Your Information
• Cookies & Tracking
• Data Security
• Data Retention
• Your Rights
• Children’s Privacy
• Policy Updates
• Contact

Overview

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the site.

Information We Collect

We may collect the following categories of information:

• Order & Account Information: name, email address, phone number, billing/shipping address, and order details.
• Payment Information: payment method details (handled securely by our payment providers). We do not store full card details on our servers.
• Customer Support Information: messages you send to us, call records (where applicable), and support history.
• Device & Usage Information: IP address, browser type, pages viewed, time spent, and interactions on the website (for analytics and performance improvement).
• Marketing Preferences: your preferences for receiving promotional messages (email/SMS/WhatsApp where applicable).

How We Use Information

We use your information to:

• Process orders, payments, deliveries, returns, and exchanges.
• Communicate with you about your order status and customer service requests.
• Prevent fraud, unauthorized transactions, and protect our customers and business.
• Improve our website, products, and overall shopping experience.
• Send marketing communications (only when permitted by law and based on your preferences).

Sharing Your Information

We may share your personal information with trusted third parties to operate our business, such as:

• E-commerce platform: Shopify and related apps used to run the store.
• Payment providers: to process transactions securely.
• Shipping & logistics partners: to deliver your orders and manage pickups for returns/exchanges.
• Analytics & marketing tools: to measure performance and improve our marketing effectiveness.
• Legal and compliance: if required by law or to protect rights, safety, and security.

Cookies & Tracking

We use cookies and similar technologies to operate the website, remember preferences, enable checkout features, and analyze traffic. You can control cookies through your browser settings; however, disabling cookies may affect website functionality.

Data Security

We take reasonable steps to protect your personal information using technical and organizational safeguards. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and reporting requirements.

Your Rights

Depending on applicable laws, you may have the right to request access, correction, or deletion of your personal information, or object to certain processing. To exercise your rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. The “Last updated” date above will indicate when changes were made.

Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us: